Topic 2 | Communicate Like a Remote Working Pro

What Will I Find Here?

Objectives

At the end of this module, you will be able to gain better knowledge about communication and demonstrate finer communication skills by:

• Recognizing the common communication errors
• Outlining the significance of listening skills
• Enumerating the barriers to effective listening
• Identifying the steps on how to develop listening skills
• Distinguishing better constructed sentences from poorly constructed sentences
• Identifying ways to improve nonverbal skills
• Recognizing intercultural differences and how to deal with them
• Identifying the different challenges that come with working in different shift and time zones and enumerate ways on how to deal with them
• Determining the ways on how to manage expectations, deadlines and priorities
• Discovering means to clarify deadline and work instructions
• Applying different tips on how to construct better sentences

In this module, we will explore the following topics to help you enhance your communication skills:

1. Common Misinterpretations, Misunderstanding and Communication Issues
2. Developing Your Listening Skills
3. Building Up Your Language Skills
4. Improving Your Nonverbal Skills
5. Raising Your Intercultural Awareness
6. Working in Shifts and Different Time Zones
7. Identifying and Setting Expectations
8. Estimating Actions, and Identifying Deadlines and Priorities
9. Clarifying Deadlines and Work Instructions